About Us

About Us: Tenacity Locks Ltd – Your Symbol of Trust and Security

The story of Tenacity Locks Ltd is a testament to unwavering quality and steadfast growth, forged over more than a decade in the heart of Kenya. Our journey is built lock by lock, on a foundation of exceptional products and world-class customer service.

Our Journey: A Legacy of Growth Rooted in Quality

Our origins date back to 2011, when we were founded as S.K. Hardware. From the very beginning, our operations were founded on a powerful reputation for high-quality locks and world-class customer service standards. This commitment fueled our exponential growth and led to our formal incorporation as TENACITY LOCKS LTD in 2012.

As we evolved, so did our locations, each chapter cementing our standing in the market:

Our first home was at Tsavo Road Trade Center, along Tsavo Road, Nairobi (the second street behind Odeon Cinema). We operated from this location up until December 2023/January 2024.

Seeking to expand our reach, we moved to Promise House, along Lagos Road, near Marble Arch Hotel, Nairobi. It was in this very premises that Tenacity Locks Ltd gained our nationwide reputation for being the best supplier of high-quality locks in Kenya. We built a loyal customer base here, operating from Promise House up until December 2024.

To better serve our nation-wide clientele, we moved to our current and most advanced location at Kijabe Street, House 41, Nairobi, where we are proudly situated today.

Through every move and every year, our core promise has never changed.

Our Vision & Mission: The Future We Are Building

OUR VISION

To be the undisputed symbol of trust and security in Kenya, setting the benchmark for quality locks and exceptional customer service by 2030.

OUR MISSION

To relentlessly safeguard our customers' people, property, and peace of mind by delivering locking solutions built with tenacious quality, highly tailored for the Kenyan market and backed by trusted professionals.

Our Core Values: The Tenacity Promise

These are not just words; they are the principles that guide every interaction, every product we select, and every service we provide.

Honesty: In a industry where trust is paramount, we pledge absolute honesty. This means transparent pricing, realistic timelines, and giving you the straightforward advice you need to make the best security decision for your property, without any hidden agendas or misleading information.

Integrity: We are committed to doing the right thing, even when no one is watching. Our integrity is reflected in our products—we would never sell a lock we wouldn't trust for our own property. It means our word is our bond, ensuring that every promise we make is a promise we keep.

Transparency: We believe in clear, open communication with our customers. From explaining the specific features of our locks and their suitability for your needs, to providing clear warranties, we ensure you have all the information necessary. There are no fine-print surprises with us.

Excellence: We pursue excellence in every facet of our business. From the durability and precision of our locking mechanisms, to the knowledge and courtesy of our staff, and the efficiency of our service, we strive to be the best. Our reputation for quality is earned through a relentless focus on superior performance.

Accountability: We take full ownership and responsibility for our products and our actions. If a concern arises, we face it head-on and dedicate ourselves to a swift and fair resolution. We are accountable to you, our customer, and we see this as the cornerstone of the trust you place in us.

Tenacity Locks Ltd – Relentlessly Protecting Your World.

Visit us today at our current location: House 41, Kijabe Street, Nairobi.